Monthly Website Maintenance
Run a Tight Ship With Routine Website Maintenance.
Avoid devastating hacks that could result in loss of business (and customer trust) simply because you ignored the heart of your website – the code.
How Website Maintenance Works
Proactive Monitoring
We are alerted when your website is goes down or has a security vulnerability the requires immediate action.
Monthly Plugin & Theme Updates
WordPress Core Updates
Daily Off-site Backups
Redundant and frequent back-ups that are independant from the hosting platform, just for the truly unexpected.
Monthly Summary Report
Get a Status Report summary in your inbox every month showing updates that were made, number of backups available, and if there hiccups with security or uptime.
Why It Works
We're On Top of It
Having a website go down, or get hacked, is detriment to your business and we want to help avoid that as much as possible.
We'll Troubleshoot Issues
Sometimes things break because of an update. We’ll troubleshoot the causes and work to implement a fix or new solution.
Save Yourself Hours of Aggravation
What could take you hours and hours to solve, might only take us a few minutes. Keep us informed of any issues you find.
You Won't Be in the Dark
You’re not giving up ownership by taking a backseat to the nuances of website maintenance. Monthly reports quickly show you what has been happening without getting into the weeds of it all.
FAQs
What is website maintenance?
How much should I pay someone to maintain my website?
How often should you do website maintenance?
What is an off-site backup?
Off-site backups are copies of your website that are stored separate or independant from the hosting company. This creates greater redundancy and a longer history of backups.
Do I have access to my website backups?
No. However, upon request we can provide you with a download link to the latest backup file.
Is WordPress secure?
We believe that everything is insecure until it is made secure. We employ several tactics to ensure your website has the best defense against brute force attacks or other malicious behavior. No website, regardless of platform, is immune to the threat of being online.
What happens if a plugin update breaks my website?
This can be extremely frustrating, and we do everything we can to quickly troubleshoot the root of the issue. Depending on the severity, we will either engage plugin developers to diagnose and fix the issue, wait for a patch to be released in the next plugin update, or rollback to a previous version that was more stable.
When do I get my summary report?
We send out reports on the first day of every month summarizing the previous 30 days. Reports are delivered as a PDF attached to an email.
Something is wrong with my website, what do I do?
You’ll submit a ticket detailing the issue that you’re seeing. To help us more quickly resolve what you’re seeing, we ask that you provide screenshots and/or screen recordings walking us step-by-step on how we can replicate the problem.
Tip: Use an incognito or private browsing window to test that old cached files or cookies aren’t part of the issue.